1. Who We Are
The Travelling Tikki Ltd ("we", "us", or "our") is committed to protecting your personal data and respecting your privacy. This notice explains how we collect, use, and safeguard the personal information you provide to us, in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
2. The Personal Data We Collect
We may collect and process the following personal data about you:
Full name
Email address
Phone number
We collect this information when you:
Sign up for our mailing list or newsletter
Make a reservation or booking
Contact us with an enquiry or feedback
Participate in promotions or competitions
3. How We Use Your Data
We use your personal data for the following purposes:
To respond to your enquiries or requests
To confirm bookings or reservations you make with us
To send you updates, offers, or newsletters (only if you have opted in)
To comply with our legal obligations
4. Our Legal Basis for Processing
We process your personal data on the following legal grounds under the UK GDPR:
Consent — where you have provided clear consent, such as signing up to receive marketing communications
Legitimate interests — for responding to your enquiries and managing our customer relationships
Legal obligation — where processing is required to comply with applicable law
5. How Long We Keep Your Data
We will only retain your personal data for as long as necessary to fulfil the purposes for which it was collected, or as required by law. Marketing data will be kept until you unsubscribe or request deletion. Booking and contact records are generally retained for up to 3 years.
6. Who We Share Your Data With
We do not sell, rent, or trade your personal data. We may share your data only in the following circumstances:
With trusted third-party service providers who assist us in operating our business (e.g. booking platforms, email marketing tools), bound by confidentiality obligations
Where required by law, such as to comply with a legal obligation or court order
7. Your Rights
Under UK GDPR, you have the following rights in relation to your personal data:
Right to access — request a copy of the data we hold about you
Right to rectification — request correction of inaccurate data
Right to erasure — request deletion of your data ("right to be forgotten")
Right to restrict processing — ask us to pause processing of your data
Right to data portability — request your data in a portable format
Right to object — object to our processing, including direct marketing
Right to withdraw consent — where processing is based on consent, you may withdraw it at any time
To exercise any of these rights, please contact us using the details below. We will respond within one calendar month.
8. Cookies
If you visit our website, we may use cookies to improve your experience. You will be informed of our cookie use and asked for your consent when you first visit. You can manage or disable cookies through your browser settings at any time.
9. Data Security
We take the security of your personal data seriously. We have put in place appropriate technical and organisational measures to prevent unauthorised access, loss, or disclosure of your data. However, no method of data transmission over the internet is completely secure, and we cannot guarantee absolute security.
10. Contact Us
If you have any questions about this privacy notice, or wish to exercise your rights, please contact us at:
The Travelling Tikki Ltd
Email: thetravellingtikki@gmail.com
11. Complaints
If you are unhappy with how we handle your personal data, you have the right to lodge a complaint with the Information Commissioner's Office (ICO), the UK supervisory authority for data protection:
Information Commissioner's Office
Website: www.ico.org.uk
Telephone: 0303 123 1113
The Travelling Tikki Ltd· Privacy Notice · 26 May 2026